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How do I contact Virginia Surety regarding a claim?

Seven Corners, Inc.
303 Congressional Boulevard
Carmel, IN 46032 USA

Phone: 800-683-1427
Collect call: 317-818-2806
Fax: 317-575-2652
Email: claims@sevencorners.com


What do I do in an emergency?

If your medical condition is an emergency, visit the nearest appropriate medical facility or call the emergency help number in your community. After receiving treatment, call Seven Corners, Inc. to notify the Company of your emergency treatment.


What do I do for a non-emergency illness or injury?

In a non-emergency situation, you have three options for treatment, each with different coverage: (1) utilize the services of your health center (2) Contact customer service 800-683-1427 or call collect: 317-818-2806 and they will give you the name of a physician/facility that is associated with Seven Corners, Inc. These providers usually will bill the provider or facility & will not require upfront payment. – You can also get a response via email at claims@sevencorners.com , or (3) contact a physician/facility outside the Seven Corners network.


How can my Doctor find out about my coverage?

If the doctor has any questions about your insurance protection, ask him or her to call Seven Corners, Inc., which is staffed 24 hours a day (see above phone numbers).

If the doctor or the hospital calls the customer service number, Seven Corners will confirm the coverage in accordance with the insurance terms and conditions. Some providers and hospitals abroad insist on the patient paying the invoice immediately. If this is the case for you, please send or fax the original invoice, a completed claim form, and the receipt indicating that you have paid the bill to the following address.

Seven Corners, Inc.
303 Congressional Boulevard
Carmel, IN 46032 USA

Phone: 800-683-1427
Collect call: 317-818-2806
Fax: 317-575-2652
Email: claims@sevencorners.com

If you are admitted to a hospital, call Seven Corners direct without undue delay to inform them that you have been admitted to the hospital.

How do I submit (file) a claim?

Seven Corners, Inc.
303 Congressional Boulevard
Carmel, IN 46032 USA

Phone: 800-683-1427
Collect call: 317-818-2806
Fax: 317-575-2652
Email: claims@sevencorners.com

To download and print a claim form, you can either download a PDF version of the claim form from the LASPAU website. Mail completed claim forms as soon as possible to:

Seven Corners, Inc.
303 Congressional Boulevard
Carmel, IN 46032 USA

Phone: 800-683-1427
Collect call: 317-818-2806
Fax: 317-575-2652
Email: claims@sevencorners.com

All claims should be submitted within 3 weeks in order to ensure timely and accurate processing.

What information do I need to provide when filing a claim?

You must mail or fax the following items to the address listed above:

  • Your claim form with all items completed and signed
  • All itemized medical and hospital bills
  • Receipts if the bill has been paid and you are to be reimbursed
  • Reimbursment will be made in U.S. currency & sent to your bank account via wire transfer. If this is desired, please provide the appropriate bank information
Be sure to keep copies of all documents for your records.

When do I send a claim to the prior insurance company HTH Worldwide, and when do I send it to Seven Corners, Inc?

Where you send a claim depends when treatment was provided. If you received treatment on or before 7/31/2007, send your claim to HTH Worldwide:

HTH Worldwide
One Radnor Corporate Center, Suite 100
Radnor, PA 19087
Attention: International Claims Department

Collect call : 610.254.8772
Email: studentinfo@hthworldwide.com
Fax: 610-293-3529

If you received treatment on or after 8/1/2007 send your claim to Seven Corners, Inc:

Seven Corners, Inc.

303 Congressional Boulevard
Carmel, IN 46032 USA

Phone: 800-683-1427
Collect call: 317-818-2806
Fax: 317-575-2652
Email: claims@sevencorners.com


How do I check the status of a claim on or prior to 7/31/2007?

To check the status of a claim you may either call collect to HTH Worldwide at 610.254.8772 or email studentinfo@hthworldwide.com. Contact your local operator to determine how to process a collect call to the United States.


How to use Virgina Surety, Inc.

Contact Member Services with questions about the plan’s benefits and services

Telephone:
Toll-free inside the U.S. — 800-683-1427
Collect outside the U.S. — +1-317-818-2806

Fax: +1-317-575-2652

Email: claims@sevencorners.com

Schedule appointments with Virginia Surety providers and arrange cashless office visits

Telephone:
Toll-free inside the U.S. — 800-683-1427
Collect outside the U.S. — +1-317-818-2806

Email: claims@sevencorners.com

Identify treatment options and qualified physicians

Telephone:
Toll-free inside the U.S. — 800-683-1427
Collect outside the U.S. — +1-317-818-2806

Email: claims@sevencorners.com



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Last revised: July 31, 2007
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